Traditionally, a business process is completed by defining what events occur during the process by interviewing employees from each department. This process can take months or even years. Process mining technology takes the data directly from your system and models it in only a few days. It shows all of this the use cases automatically without the need to interview employees, create documentation, or interpret what people are describing.
Improve business process efficiency
Standardize your business process
Monitor your business process to support compliance and governance
Identify opportunities for employee training
Continuous improvement and functional excellence
/ Master Data Improvement /
Process Mining will help identify key areas of improvement in your master data. The software will help to visualize the quality of data and how it may affect your business activities. Accurate and complete master data is essential to the success and operation of any business. We can review your data and provide a statistical profile to identify where data is missing.
/ Employee Training and Change Management /
Process Mining help show where employee training has been effective and where more may be required. By looking at the data entered into your system, you can monitor the business process your employees are following. If you recently changed something at your business, the effectiveness of change management programs are instantly revealed in feedback systems.
/ Meeting Your Key Performance Indicators (KPI,s) /
When you require a work order to be completed within 30 days, do you see all the events that occur once the work order is opened through the completion date? Process mining helps you see all the events that occur from the beginning to the end of any business process. See the exact impact of meeting a KPI.
/ Discover What You Have /
If you inherited systems from a merger or a purchase, process mining can mine the data for system relationships and provide you with insights into multiple systems to find relationships between systems that may otherwise be invisible.
/ Transactional Excellence /
When you have a business process that has been in your system for years, process mining helps find the data left behind and shows the best path to reduce costs and increase operational success.
Code Expert has extensive knowledge and experience. Upon purchasing consulting services, we offer continual support in the implementation and development of solutions. With access to qualified resources internally and through our partners, we can provide as much support as you require. We are there when you need us.
If you have any lingering inquiries, check out our frequently asked questions to learn more.